Virtual Event, May 29th, 2024, with the Massachusetts Office on Disability. Free and open to the public. Quarterly Tea with MOD: Serving Customers with Disabilities. Target audience: Staff and owners of places that serve the public, including both public accommodations (like stores, restaurants, and medical offices) and public entities (like libraries and government offices)
* In this training MOD will discuss what laws apply to places that serve the public, define who qualifies as a Title II/public entity and Title III/public accommodation, provide an overview of disability rights-related obligations and best practices regarding:
– Effective communication
– Reasonable modifications
– Service animals
– Architectural access
– Digital accessibility
– Answer your questions about serving your customers with disabilities
– Describe what support MOD provides to public places.
To RSVP or for more information visit https://us02web.zoom.us/meeting/register/tZEpduipqDMiGNLiN8lxMc26A4lCG9BQlQdj#/registration or contact (617) 727-7440.